Last Updated: 06/03/2026
At Evermeals, meals are freshly prepared daily. Due to the nature of food services, refunds are limited.
Refund Eligibility
Refunds may be considered only in the following cases:
- Order was not delivered due to our operational issue
- Duplicate payment made
Non-Refundable Situations
Refunds will not be issued for:
- Change of personal preference
- Missed delivery due to incorrect address
- Customer unavailable at delivery time
- Meals already prepared or delivered
Refund Processing
Approved refunds will be processed within 5–7 business days through the original payment method.